The body making the statement "Philharmonie Luxembourg & Luxembourg Philharmonic - Établissement public Salle de Concerts Grande-Duchesse Joséphine-Charlotte" is committed to making its website accessible, in accordance with the law of 28 May 2019 on the accessibility of websites and mobile applications of public sector bodies. This accessibility statement applies to: https://www.philharmonie.lu/
What is digital accessibility?
Everyone should be able to easily use and consult the information on a website or an app, in particular people with disabilities and/or using assistive software or specialised equipment (blind, partially sighted or otherwise disabled people).
Compliance status
This website is partially compliant with the European Standard EN 301 549 and the Framework for Assessing Web-Accessibility (RAWeb) version 1 , due to the reasons listed below.
Non-accessible content
The content listed below is non-accessible for the following reason(s):
Non-compliance
- Some images do not have an appropriate alternative
- The contents listed below do not comply with the law of 28 May 2019 on the accessibility of websites and mobile applications of public sector bodies, and will not be subject to subsequent corrections:
- The office documents (pdf) available on this site may not comply with EN 301 549 V2.1.2. However, we will make every effort to ensure compliance of new documents published since 23 September 2018 and, if necessary, contact us so that we can provide you with the information;
Content not within the scope of the law of 28 May 2019
- print publications available on the site do not necessarily comply with the EN 301 549 V2.1.2 standard as they might be redacted in multiple languages.
- event titles as they are interpreted as proper names
- event programs and song lists as they are original titles
- room names as they are interpreted as proper names
- all videos available on the site are available through a player that meets accessibility requirements. We will endeavour to make the content of videos published from 23 September 2020 fully compliant;
Preparation of this accessibility statement
This statement was prepared on 28 February 2024. The declarations contained in this statement are accurate and based on an actual evaluation of this website compliance with the requirements defined in RAWeb 1 , such as a self-assessment done by "Philharmonie Luxembourg & Luxembourg Philharmonic - Établissement public Salle de Concerts Grande-Duchesse Joséphine-Charlotte".
Feedback and contact information
If you notice a lack of accessibility, send us an email to [email protected]: describe your problem and specify the page on which it occured. We commit to replying to you within 1 month. Within reasonable limits, the correction of the accessibility issue will preferably be carried out online such as to remedy the problem in a sustainable way. Should this not be possible, the information you requested can be made available to you in an accessible format of your choice:
- in writing in a document or email;
- orally in an interview or by phone.
Enforcement procedure
Should the reply be unsatisfactory, you also have the possibility of informing the Information and Press Service, the body responsible for supervising accessibility, via its online complaint form or the Ombudsperson, the mediator of the Grand Duchy of Luxembourg.