FAQ

Access

• I come by car. Could you tell me the way?

  Our GPS coordinates are: Philharmonie. 1, Place de l’Europe, L-1499 Luxembourg, N49°37’8.16’’ – E6°08’33.87’’
  
  Are you coming from Liège or Namur?
  From Liège, follow the A26 to Luxemburg. Stay on the A26 as it merges into the A4 (E25). From Namur, follow the A4 (E411) to Luxemburg. Stay on the A4 as it merges into the A6 (E25). Exit at junction 4 (Luxembourg-Centre) and continue on the Route d'Arlon for approx. 5.5km. Turn left into Boulevard Joseph II (N51) and continue on for approx. 1.7 km. The Philharmonie should now be visible on your right.
  
  Are coming from Metz?
  Follow the A31 (E21) to Luxemburg. Stay on the A31 as it merges into the A3 (E25). At the «Croix de Gasperich» junction change over on to the A1 (E44) to Trier. Exit at junction 8 (Kirchberg) and follow the N51 (Avenue J.F. Kennedy) for approx. 3.5 km. The Philharmonie should now be visible on your left.

• Where can I leave my car?

  During events at the Philharmonie, you may use one of the Fonds Kirchberg’s two car parks run by Indigo. The event rate «manifestation» can be chosen on your arrival for the concert.

  Place de l’Europe
  1.324 parking spaces
  open 7/7 05:30–24:00
  Tel: (+352) 26 00 81 15
  Direct and covered access for wheelchairs.

  Avant votre venue ce soir à la Philharmonie, nous tenons à vous communiquer quelques informations relatives à l’accès au Parking Place de l’Europe géré par Indigo. En raison de travaux, nous avons travaillé en concertation avec Indigo afin de fluidifier la circulation vers les niveaux inférieurs. Du personnel sera présent à plusieurs endroits pour gérer la circulation et faciliter l’accès aux étages inférieurs. Nous vous conseillons néanmoins de prévoir d’arriver un peu plus tôt à la Philharmonie ou de vous garer au Parking des Trois Glands offrant une capacité de stationnement de 523 places. Veuillez noter que ce parking n’a cependant pas d’ascenseur.

  Trois Glands
  523 parking spaces
  open 24/7
  Tel: (+352) 26 09 40 39)
  Access via Avenue J.F. Kennedy and the Place de l’Europe tunnel; or via Rue du Fort Thüngen.

• Can I get to the Philharmonie by bus or tram?

  Absolutely!

  By tram:
  The tram stops at «Philharmonie / Mudam».

  By bus:
  Most bus lines to Kirchberg departing from the Central station and the Boulevard Royal stop at the bus stop «Rout Bréck-Pafendall» or «BEI».

  Detailed information can be obtained from the «Mobilitéitszentral» hotline (+352) 24 65 24 65 or at www.mobiliteit.lu.

• I’d like to bike to the concert, is that possible?

  Yes! Take advantage of one of the 678 bicycles placed 24/7 at your disposal by the City of Luxembourg! 72 stations «velóH!» are located throughout the downtown area, one of them just outside the Philharmonie. For further information please go to www.veloh.lu or contact the free hotline (+352) 800 611 00.

Philharmonie

• How long before the concert should I be there?

  Doors to the Foyer open one hour before each performance, except for children’s concerts, where doors open 30 minutes prior to the event. Audiences are admitted to the venues half an hour before the start of the concert. Latecomers will only be allowed in during intermission or a suitable break in the performance.

• Where can I leave my coat, my bag, my suitcase?

  In the Grand Foyer, staffed cloakroom facilities are at your disposal at a modest charge. Articles in deposit are guarded in accordance with the posted insurance conditions. We kindly request you to separately hand over bothersome items, such as baggage, or mobile phones. During children’s concerts coat racks are at your disposal at the entrance of the hall.

• Is it possible to eat and drink before and after the concert? What about during the interval?

  Yes! You will find all the relevant information here.

• Can I take pictures or record a concert?

  No, sorry! Making audio and/or video recordings of any kind is prohibited. The Philharmonie reserves the right to take pictures and make audio/video recordings or transmissions of individual concerts for promotional purposes.

• I had a tremendous evening but I lost my gloves inside the hall. Can you help me find them?

  Call our Conciergerie team at (+352) 26 02 27-540. We will tell you if your gloves have been found and if not, start looking for them.

• Can we tour the building?

  Visit the Philharmonie and its stylish architecture designed by Christian de Portzamparc – our guided tours are free of charge and take place on Saturdays at 10:30. You will find the exact dates here. If you wish to participate, please register by phone: (+352) 26 02 27-510 or e-mail: visit@philharmonie.lu. Tours for groups can be arranged upon demand for 60€ per tour.

  You can also take a 3D virtual tour and discover the most beautiful corners of the building.

Our publications

• I wish/don’t wish to be kept updated on your events. Who should I contact?

  Your details allow us to keep you informed of our activities and to contact you in the event of changes to the programme. Please inform us of any changes of address and let us know whether you wish to receive our publications at (+352) 26 32 26 32 or tickets@philharmonie.lu.